Terms of Use

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Welcome to the official website of Shewonz Biocares Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms of Use govern your access to and use of our website and services, including the purchase of skincare products under our brand Shewonz.

By accessing, browsing, or using our website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you are advised not to use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts
  • You will use the website in accordance with all applicable laws and regulations

2. Use of Website

You agree to use the website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe the rights of others
  • Disrupt or interfere with the website’s functionality or security
  • Attempt unauthorized access to any part of the website, servers, or data

We reserve the right to restrict or terminate access to users who violate these terms.

3. Product Information

We make every effort to ensure that all product descriptions, images, and pricing information are accurate. However:

  • Minor variations in product appearance may occur
  • We do not guarantee that all product descriptions are error-free
  • Prices and availability are subject to change without prior notice

We reserve the right to correct any errors or inaccuracies at any time.

4. Orders and Acceptance

  • Placing an order on our website constitutes an offer to purchase
  • We reserve the right to accept or reject any order at our sole discretion
  • Orders may be cancelled due to pricing errors, stock unavailability, or suspected fraudulent activity

Once your order is confirmed and shipped, you will be notified via email or SMS.

5. Pricing and Payments

  • All prices listed on the website are in Indian Rupees (INR)
  • Payments must be made through the available payment methods on the website
  • We use secure third-party payment processors to handle transactions

We are not responsible for any issues arising from payment gateway failures or banking delays.

6. Shipping and Delivery

  • We aim to process and ship orders within a reasonable timeframe
  • Delivery timelines may vary based on location and logistics partners
  • Delays caused by external factors (weather, strikes, courier issues) are beyond our control

Customers are responsible for providing accurate shipping information.

7. Returns, Refunds, and Cancellations

All returns, refunds, and cancellations are governed by our Refund & Return Policy, which is available on our website.

By making a purchase, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text, images, graphics, logos
  • Product designs and descriptions
  • Website layout and design

is the property of Shewonz Biocares Pvt. Ltd. and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

9. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree to provide accurate and complete information
  • You are responsible for all activities under your account

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

10. Limitation of Liability

To the fullest extent permitted by law, Shewonz Biocares Pvt. Ltd. shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Any adverse reactions or misuse of skincare products

Customers are advised to perform a patch test before using any skincare product.

11. Disclaimer

  • Our products are intended for cosmetic use only
  • Results may vary from person to person
  • Information provided on the website is for general informational purposes and should not be considered medical advice

For any skin-related concerns, please consult a qualified healthcare professional.

12. Third-Party Links

Our website may include links to third-party websites for convenience. We do not endorse or take responsibility for:

  • The content of third-party websites
  • Their privacy practices or terms

Users are encouraged to review third-party policies before engaging with them.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Indemnification

You agree to indemnify and hold harmless Shewonz Biocares Pvt. Ltd., its directors, employees, and affiliates from any claims, damages, or liabilities arising from:

  • Your use of the website
  • Your violation of these Terms of Use
  • Your infringement of any rights of a third party

15. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in India.

16. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice.

Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

17. Contact Information

For any questions, concerns, or feedback regarding these Terms of Use, please contact us:

Company Name: Shewonz Biocares Pvt. Ltd.
Customer Care: +91-7836-038-451
Email: support@shewonz.com

These Terms of Use are designed to ensure transparency, legal compliance, and a secure experience for all users of our website.