Help Center | Customer Support – Shewonz Biocares Pvt. Ltd.
Customer Assistance & Product Support
Welcome to the official Help Center of Shewonz Biocares Pvt. Ltd. We are committed to providing transparent communication and responsive support to our customers in accordance with the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020.
Frequently Asked Questions (FAQs)
1. How do I place an order?
Orders can be placed directly through our official website by selecting products and completing the secure checkout process.
2. Are Shewonz products safe?
All products are manufactured following applicable FSSAI manufacturing standards and quality control protocols. Customers are advised to conduct a patch test before use.
3. How can I raise a complaint?
You may contact us in writing at our registered office address. Complaints are addressed within a reasonable timeframe as per applicable consumer protection guidelines.
Customer Support Address
Shewonz Biocares Pvt. Ltd.
31-34C, First Floor, Right Portion,
Block T1, Phase 1, Budh Vihar,
Delhi – 110086
We strive to respond to queries within 48 business hours.