At Shewonz, we are committed to delivering your skin care products promptly and efficiently. Here’s what you need to know about our delivery process:
1. Shipping Locations
- We currently offer shipping within India only.
- Deliveries are made to addresses across the country, ensuring that our valued customers can enjoy our products wherever they may reside.
2. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Methods and Duration
- We partner with trusted courier services to deliver your orders securely and swiftly.
- The estimated delivery time varies depending on your location, typically ranging from 3 to 7 business days from the date of dispatch.
- You will receive a shipping confirmation email with tracking details once your order has been dispatched.
4. Shipping Charges
- Shipping charges are calculated based on the weight of your order and your delivery location.
- Any applicable shipping fees will be displayed during the checkout process before you finalize your purchase.
5. Order Tracking
- To track the status of your order, simply use the tracking number provided in the shipping confirmation email.
- You can also track your order by logging into your Shewonz account on our website and accessing the order history section.
6. Delivery Concerns
- In the rare event that you encounter any issues with the delivery of your order, please reach out to our customer care team at support@shewonz.com or call us at (+91)-78360-38451.
- We are here to assist you and ensure that your products reach you in a timely manner.
7. Address for Returns and Inquiries
- If you need to return a product or have any delivery-related inquiries, please send them to our address: Shewonz C-23, Second Floor, Patparganj Industrial Area, Delhi 110092
For further assistance, you can also contact us via email at support@shewonz.com or reach us by phone at (+91)-78360-38451.