Privacy Policy

Shewonz Biocares Pvt. Ltd.

At Shewonz Biocares Pvt. Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a) Personal Information

Full Name
Billing and Shipping Address
Email Address
Phone Number
Payment-related details (processed securely via third-party services)

b) Non-Personal Information

Browser type and version
IP address
Device information
Pages visited and time spent on the website

c) Order Information

Products purchased
Order history
Transaction details

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your orders, inquiries, or support requests
To improve our website, products, and services
To personalize your shopping experience
To send promotional emails, offers, and updates (only if you opt-in)
To prevent fraudulent transactions and enhance security

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information in the following cases:

Service Providers: With trusted third parties such as shipping partners, payment processors, and IT service providers to operate our business
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In case of merger, acquisition, or sale of company assets

4. Payment Security

All payments on our website are processed through secure and trusted payment service providers. We do not store your full payment details such as card numbers or CVV on our servers.

We implement industry-standard security measures to protect your data during transmission and storage.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

Remember your preferences
Understand website traffic and usage patterns
Improve functionality and performance

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

7. Your Rights

As a user, you have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Request details about how your data is being used

To exercise these rights, please contact us using the details provided below.

8. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

Despite our efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies before providing any information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

We encourage users to review this policy periodically to stay informed about how we are protecting their information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Shewonz Biocares Pvt. Ltd.
Customer Care: +91-7836-038-451
Email: support@shewonz.com

13. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

This Privacy Policy is designed to ensure transparency, trust, and a secure shopping experience for all our customers.